Welcome to the help site for viaOne Express for Providers!

Help Contents:

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Search Results

System Overview: 

You can now get answers to your most frequently asked questions regarding payments via our self service web site.  This site displays basic claim and payment information about a specific claimant anytime you need it from any Internet browser.  This site is exclusively for providers and allows the following searches: 

  • Common searches search by payments issued in the last X
    day(s),
    billed services performed in the last "X" day(s), bills with a status of pending, and bills with a status of rejected. 

  • Claim searches search for a claim by claimant name, claim number, date of loss, or date of service rendered.

  • Payment searches search for a payment by bill status, service dates, issue dates, billed amount, check number or check amount.